IQOS Friends Programme Terms and Conditions

  1. The IQOS FRIENDS programme is a Philip Morris South Africa Proprietary Limited (PMSA) programme.

  2. By participating in the IQOS Friends programme, you confirm that you are (i) over the age of 18, (ii) an IQOS user and (iii) a South African resident.

  3. The IQOS Friends programme is a platform for you (the “referror”) to refer adult smoker friends over the age of 18  who have asked you for more information about IQOS and who have asked to be referred to PMSA.

  4. The IQOS Friends programme is not a platform for the marketing and/or promotion of IQOS. It is to ensure that adult smokers who have questions related to IQOS are correctly referred to ensure that they receive accurate and non-misleading information.

  5. The friend referred must not be an existing IQOS user.

  6. When the referred friend purchases an IQOS Starter Kit, registers as a new customer on [iqos.com] via purchase through an IQOS representative, in an IQOS store or at an authorized IQOS reseller, the referrer will receive R250 via Reward Code within 7 (seven) working days of the friend completing their purchase.

  7. The Reward Code will only be redeemable via the IQOS FRIENDS web app, and once redeemed will be paid via our service provider WOW Marketing Services.

  8. PMSA reserves the right to refuse the issue of any code to a referrer or the use of a referrer’s code by a friend at any time and to cancel the referrer’s registration to this programme if PMSA reasonably believes that the referrer or friend is abusing this programme or is otherwise in breach of these terms and conditions.

  9. PMSA reserves the right to amend or terminate the IQOS FRIENDS programme at any time without notice.

  10. Any changes to the programme or new terms and conditions will be available on the iqos.com website. The IQOS FRIENDS terms and conditions on the  website at the time a referrer or friend uses the IQOS FRIENDS programme will be the ones that apply.


IQOS Friends Mobile Application

  1. Your participation in the IQOS FRIENDS programme shall only become active once you have downloaded the web application (app), completed all relevant information and accepted the terms and conditions relating to your participation as set out below;

  2. You acknowledge that all registration information supplied and submitted by you is truthful and accurate, and you undertake to maintain the accuracy of the information supplied.

  3. Download and registration of this app requires internet connectivity and data at your own cost. PMSA shall under no circumstances be liable should you be unable to access the app due to lack of data or connectivity issues.

  4. The unique IQOS FRIENDS app profile is intrinsically linked with your mobile phone number and your registered IQOS device(s). In the event of your mobile phone number changing during the course of your participation in the IQOS FRIENDS app, you are required to notify us via the app of the change in mobile phone number which will then be verified by us prior to transferring your profile to your new mobile phone number.

  5. IQOS FRIENDS app profiles are not transferrable and can also not be shared or used by more than one person

  6. You will be notified via mail and on the IQOS FRIENDS app should your referral of a legal aged (+18) smoker friend result in a successful sale, and when you receive a Reward Code of R250 ready for redemption.

  7. The Reward Codes are only valid for a period of 3 (three) years from date of being allocated against your unique IQOS FRIENDS app profile. The 3 (three) year period is calculated from the first calendar day of the month following the date of allocation, unless allocation was done on the 1st calendar day of a month in which event the 3 (three) year period will be calculated from the actual day of allocation. Reward Codes not redeemed within the 3 (three) year period will expire and shall automatically be removed from your IQOS FRIENDS app profile upon expiry.

  8. IQOS may from time to time run updates to the IQOS FRIENDS app which may result in it being temporarily inaccessible. IQOS FRIENDS will endeavor to limit any down time to a minimum and where practically possible out of normal business hours.

  9. By download of the IQOS FRIENDS app and acceptance of these Terms & Conditions you consent to receive electronic communications from us from time to time in relation to this program.

  10. Should your IQOS FRIENDS account be inactive for 30 days, IQOS will deactivate your IQOS FRIENDS profile. Any active Reward Codes linked to the profile that have not been redeemed will be paid to the user by means of user selected preferred payment method. As a reminder, a mail will be sent to you after 15 days of inactivity with options to immediately opt-out or continue participation on programme.